We apologize for any confusion and want to address your concerns. As an equal-opportunity employer, we strive to provide an excellent candidate experience, and we appreciate your feedback. Typically, we send calendar invitations with instructions and a link for video interviews, but not for phone screens. In this rare case, our call history shows that we attempted to reach you at the scheduled time. Unfortunately, we cannot control external factors that may have affected your phone call. Please let us know your availability, and we will gladly connect with you and guide you through the assessment process.