Dear Candidate, Thank you for sharing your experience with our recruitment process. We sincerely apologize for the lack of communication you have experienced after submitting your video interview. This does not reflect the standard of candidate care we aim to provide, and we understand your frustration regarding the delay and the lack of contact details. We also appreciate your honest feedback regarding the quality of our introductory videos. You are absolutely right that, as a video technology company, we should lead by example. We are currently reviewing our candidate materials and our automated workflows to ensure a more professional and respectful experience for everyone who takes the time to apply. Your feedback is a clear reminder of where we need to improve our transparency and responsiveness. We will take your comments to heart as we refine our talent acquisition process. We wish you the very best in your job search and your future career.