J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Phone interview, then flown up to Charlotte for the in-person. Be prepared for behavioral based interview questions. The interview process was professional, but I did not get the offer. It would have been nice to get some feedback as to why I did not get the position instead of the standard not being the best "fit" for our organization. Also, got called 2 days after rejected to interview for the same position again, and was told could not reapply for another year. Very unprofessional.
J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard (Charlotte, NC) en août 2021
Entretien
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Questions d'entretien [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call