Applied online. Received a call within 5 business days. Basic Phone screening. Invited to a cattle call interview. Two part interview one-on-one with two different managers. First part was a role play, second part was behavior "STAR" style. Received phone call within 10 business days. Pay close attention to the role play...they aren't long so any info you are given is relevant. My role pay tested my ability to prioritize tasks, problem solve on the fly, and listen to key details to make a soft sell.