J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Vanguard en janv. 2017
Entretien
Nothing tricky. You're recruiter "preps" you which essentially means they tell you everything they're going to ask. Just do what the recruiter tells you and you should be good. You need to come of service and customer oriented.
J'ai passé un entretien chez Vanguard (Charlotte, NC)
Entretien
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Vanguard (Charlotte, NC) en août 2021
Entretien
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Questions d'entretien [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call