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      Entretien pour Customer Success Manager

      9 juin 2016
      Candidat à l'entretien anonyme
      San Francisco, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez Uber (San Francisco, CA)

      Entretien

      Person who reached out to me, and asked me to interview initially, was super easy to talk to and engaging. She was really excited to get me in touch with hiring manager and emphasized the importance of transparenency on my end since I already had other offers on the table. She even made a point of saying that they prided themselves on quick and effective follow up and communication regarding next steps, and needed me to do the same on my end. From there, during my actual phone interview, the person I spoke with was very very unwelcoming and distracted during our actual interview. At one point she was answering someone's question in the office and kept having me repeat myself. Was a little awkward because she didn't seem to know much about CS in general, so I think she was embarrassed by not being able to answer some basic adoption and usage questions I had. Right at 30 minutes time, she even cut me off mid sentence to let me know "time was up". Was super awkward bc I think she was trying to get on with an internal situation, but she really could've rescheduled or been more professional in general. I think it was just basic lack of social queues. I'd expect someone leading the hiring process to be a little more polished though, and not such a rookie. Of course, after the whole "communication" and "transparency" lecture from my initial point of contact, the team took over a week to follow up with me...by that time I'd already moved on with another company. It wasn't a huge deal, I just thought it kind of funny that they made such a huge deal abt me following up and being transparent with them in a timely manner, and they couldn't extend the same courtesy to me.

      Questions d'entretien [1]

      Question 1

      Tell us abt your background.
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Uber

      Entretien pour Customer Success Manager

      13 juill. 2024
      Candidat à l'entretien anonyme
      Indianapolis, IN
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Uber (Indianapolis, IN) en févr. 2024

      Entretien

      Questions about the Role and Responsibilities: Can you describe the key responsibilities and daily tasks of the Product Marketing Manager role at SecurityScorecard? What are the immediate priorities for this role in the first 6 months? How does the PMM team currently collaborate with the Product, Sales, and Growth teams?

      Questions d'entretien [1]

      Question 1

      Questions about the Role and Responsibilities: Can you describe the key responsibilities and daily tasks of the Product Marketing Manager role at SecurityScorecard? What are the immediate priorities for this role in the first 6 months? How does the PMM team currently collaborate with the Product, Sales, and Growth teams?
      Répondre à cette question

      Entretien pour Customer Success Manager

      26 juin 2023
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 5 jours. J'ai passé un entretien chez Uber (New York, NY) en oct. 2022

      Entretien

      The recruiter was great, but the hiring manager was distracted and wasn't listening to me. I felt like he already had a candidate in mind for the role. He asked me to sell him the product and services. The job applied for was not a sale role. Also, I was told that I wasn't being moved along in the process because I didn't have experience in the financial industry. 1. the recruiter knew that 2. not listed on the posting and 3. hiring manager never asked an industry specific question

      Questions d'entretien [1]

      Question 1

      Give me a sales pitch on products and services
      1 réponse

      Entretien pour Customer Success Manager

      20 juill. 2021
      Candidat à l'entretien anonyme
      Calgary, AB
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Uber (Calgary, AB) en juill. 2021

      Entretien

      Interview process was easy. A phone interview followed by a Teams call. The recruitment agent I worked with was pleasant and explained the details of the process. Overall a good experience.

      Questions d'entretien [1]

      Question 1

      Tell us something about yourself; A challenging client - how did you deal with it.
      Répondre à cette question