Applied online and was emailed about a month later to schedule a phone interview through an online appointment book. Got called about a week earlier than scheduled. After the phone interview I was invited to a f2f interview a few days later at the airport. It was a group interview of 5 with a panel of 3 mangers interviewing us. It was extremely laid back and they were awesome! They basically asked the same questions as the phone interview but gave us a chance to really explain ourselves and show why we would be the best choice. After the interview we were then asked to wait outside while they discussed the interview. I was called back in individually about 5 mins later and they offered me the job. Not everyone in the group got it so they ask you not to tell any candidates whether or not you got the job to avoid hurting feelings. Overall it was great!

Only behavioral interview questions asked during the interview such as: "Describe a situation when you had to deal with difficult customer, difficult or dangerous situation." Describe a situation when you demonstrate that you are a team player, or did something special for a customer."