There were two interviews before the in person interview. The first was by phone and the second was by Webex. We did not use the video on the Webex interview.

I initially applied online via a job posting on Indeed.com. After about two weeks I was called by a recruiter who screened my eligibility for the job with a few basic questions about previous experience, whether I was comfortable learning computer systems, whether I foresaw any issues with passing a background check, and how much I anticipated/desired to make. About a week later I received a call from the same recruiter to schedule a phone interview. That interview lasted about 45 minutes and I was asked more specific questions about previous training/teaching experience, situational, "what-would-you-do" questions, and especially what questions I had about the position and US Bank. The next week I was asked to come back for a final interview, which would be an informative presentation of a topic of my choosing to a hiring committee. Later that week I received a call from the recruiter and was offered the position.