I was asked to take a typing test and I was given hypothetical customer service questions to answer. I was shown the equipment I would be using and I briefly sat with another employee and listened to her handle calls.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Transdev (South San Francisco, CA) en déc. 2019
Entretien
After applying online I was invited in for a panel with two employees as a general screening and then I was called back a few days later to interview with the manager/director I would be reporting to if offered the job. Everyone was very nice and pleasant as it seemed like a great place to work. Unfortunately I never got a response from the employer which is fine but it would have been great to just be notified they went in another direction after coming into their office twice. Still as I said nice people and I wish everyone I met all the best.
J'ai postulé via une autre source. J'ai passé un entretien chez Transdev (Oakland, CA) en déc. 2015
Entretien
It was very straightforward and very simple, no trick questions, it was like talking to a good friend. The call center manager sat me down for a one to one in the conference room and began asking me questions about my call center experience.