Questions asked around their values which can be found on their website. The questions are a competency based interview so think of the STAR model when answering. You are then required to complete a role play situation which they provide to you on the day
Top Tip - Research Principality
Questions d'entretien [1]
Question 1
Describe a time you have turned an unsatisfied customer into a satisfied customer.
All questions were are around customer experience. Ensure you have examples
J'ai postulé en personne. J'ai passé un entretien chez The Principality (Cardiff, Pays de Galles) en juill. 2021
Entretien
Friendly but done over 3 stages. Accessible location which was handy. Overall good. Was fave to face pre COVID. Role play and competency interview. What else can I say, 30 word limit is ridiculous