Hi there, thank you for taking the time to leave us a review! We’re glad that you’ve had a nice interview experience with our friendly and helpful hiring team! As you’ve mentioned, our team values fairness and transparency, and hold ourselves to high teaching standards — which is why we have a stringent application process to shortlist candidates who can use their classroom engagement skills to impart the skills and knowledge our students need to excel in their learning. And we acknowledge that this process can be a huge investment of time and effort for both candidates like yourself and our hiring team! If you have any suggestions on how we can improve our candidate experience, we’d like to invite you to share them with us via email (talent@thepiquelab.com) so that we can work towards an even better application experience for our future candidates. Lastly, we also want to express our gratitude to you for applying to us and we wish you all the best in your future endeavours! Thank you! 😊

Hello there, thank you for taking the time to leave us a review! Please allow us to address some of the concerns you’ve raised to share our perspectives which we hope will enlighten you and apologise for the lapses on our end: 1. The content was sent to the email address that you’ve submitted on our application portal (GoHire). As with any job application, candidates do have the onus of checking their personal details for any submissions required by the company to avoid incidents where the candidate is unable to receive any communications from the company as intended. 2. With regards to the rescheduling of the interview, it is indeed a lapse on our end due to a technical error. We understand that it must have caused some inconvenience to you and we’ll do our best to ensure that this doesn’t happen for future candidates like yourself! 🙏🏼 3. During the interview (i.e. teaching demonstration component), we understand that you’ve asked for feedback on how you can improve your teaching delivery. Besides ensuring that our teachers can deliver the lesson content clearly and accurately, we believe the teaching engagement methods they use are critical in influencing the learning environment in a class. This is why we evaluate our candidates on their use of teaching engagement methods such as the usage of non-verbal cues (facial expressions, gestures, tone, etc.) to understand their potential for creating inviting and engaging learning experiences for our students. We understand this piece of feedback may not be commonly shared across the industry and we apologise if our intentions were not clear! We hope that this perspective has provided more context to our evaluation metrics. We hope that we’ve been able to address your concerns adequately with the above reply! If you’d like to share more feedback about your experience, please email us at talent@thepiquelab.com so that we can work together to improve our application processes for future candidates. Thank you! 😊