Answering to general question about customer service, went outside the store to show passenger the product, the whole process is quite quick and warm, and I did not feel stressed at all

I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.