Well first you come in and do a typing test. You must be able to type 30 wpm which is easy. They will call you back the next day for an interview. Which is basically you reading a paper and discussing your availability. They will tell you when is the next training class. Basically the job is yours after that

They do a typing test and they do the interview afterward and they don't ask a lot of questions. There are about 3 managers that will ask you questions but their friendly.