J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Telefónica (Santander) en févr. 2012
Entretien
I applied, they called me, I went for the intervierw. We were like 6 people there and they asked us questions to each of us. No role plays or stuff like that.
Questions d'entretien [1]
Question 1
What is the worst situation that you ever faced with a bad customer?