Weirdly long winded interview process for a part time minimum wage job. Had a phone interview which went well, then progressed to an in-person interview which was quite long. Really disappointed by their professionalism though - they promised to call me regarding the outcome a week after my interview, and after 10 days I phoned and they said they didn't have my number to let me know I didn't get the job? Despite a telephone interview? Their reasoning for not offering the job was "not enough detail in my answers" in the interview which was a little vague and strange. I was mostly surprised they didn't offer based on the maths test they give you, as my maths isn't the best! There is also a 1:1 presentation.

informal interview, interview followed questions from a sheet mainly situational questions about how you've provided good customer service, your leadership roles and basic tell me about yourself. they also try to sell the company as they offer minimum wage so describe the benefits e.g. money off etc