J'ai postulé via un recruteur. Le processus a pris 1 semaine. J'ai passé un entretien chez TP (Noida) en juill. 2023
Entretien
3 rounds of interview in virtual as well as physical followed by documentation and drug test . HR and Ops on the same day and if applying for international then final round with client on 3rd day .
Good interview nice experience. Versant and accent with operations round. Manager is good and hr is also good. Provided good guidance. Fast process completed in less than half day. Having good experience
Interview was easy 2-3 easy question but they completely misrepresented the job. They do not tell you up front you have to take and pass a personal lines licensing test and if you fail you are terminated.
Questions d'entretien [1]
Question 1
They asked how many years customer service experience I have. They claim the job is just customer service however you have to pass a personal lines licensing exam that is very difficult to pass and they are not transparent to tell you if you fail the test you are terminated.
J'ai passé un entretien chez TP (Yogyakarta, Yogyakarta)
Entretien
The interview process was straightforward and professional. It started with an HR screening discussing my background, work experience, and availability. The interviewer also assessed my communication skills, problem-solving abilities, and customer service mindset through situational questions. The process was completed within a few stages and feedback was provided in a reasonable timeframe.
Questions d'entretien [1]
Question 1
How would you handle an angry customer who is dissatisfied with the service?