I went to the store in person to get an application, turned it in, and was called within a week for an interview. The TJ Maxx I applied for was in a college town, so they were constantly hiring as students would graduate and leave. I interviewed 1:1 with one of the assistant managers in their office. He just basically went over my application and he particularly paid attention to me having a degree that wasn't business related and asked why I choose retail. I was a newly graduate and wasn't sure if I wanted to continue education, but wanted to work and the experience. He did tell me I was "over-qualified" for a cashier's position, so he offered me to take a Customer Service Representative position. I would train as a cashier for a few weeks then move on up within to train other employees as a Customer Service Representative. We then discussed salaries - I would be making at least $9 an hour (which is over minimum wage in WV at that time I applied) and as I would become a Customer Service Rep, I would get a $1 raise - this varies, however between different employees, I later found out. At that point, it was my first job, so I didn't negotiate and agreed. Then I was told I would have to watch a training video / presentation if I do decide to take the job. I took the job on the spot, and started a week later. Overall, my experience working there was pretty good. I had really nice managers and this particular interview wasn't rigid or formal. I did wear something business casual - some nice black slacks and a button up shirt, but for the job, you can wear casual - business casual.