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      Entretiens chez SupportYourAppEntretiens d’embauche pour Technical Support Consultant chez SupportYourAppEntretien chez SupportYourApp


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      Entretien pour Technical Support Consultant

      10 janv. 2026
      Candidat à l'entretien anonyme
      Athènes, , Attique

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Consultant chez SupportYourApp

      Entretien pour Technical Support Consultant

      28 oct. 2025
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien facile
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez SupportYourApp (Athènes, , Attique) en janv. 2026

      Entretien

      The interview is conducted online with AI. In the first phase, they ask you for some information about your qualifications to see if you are suitable (as a contractor). Then you answer questions in writing, and if you give satisfactory answers, you proceed to the next interview, which is a video with AI that asks you questions about yourself and your experience in customer service.

      Questions d'entretien [1]

      Question 1

      In my first interview, they asked me to write emails responding to customer requests. In my second interview, they asked me to answer questions such as "A situation you handled that was difficult."
      Répondre à cette question
      1

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez SupportYourApp en août 2025

      Entretien

      Simple, straight to the point. They described the company and conditions well and are transparent with the pay. You have the opportunity to ask questions, but they won't immediately tell you about the client you'll be working for and you need to sign an NDA before you proceed further (this is expected).

      Questions d'entretien [1]

      Question 1

      Tell us what you did at your previous job.
      Répondre à cette question

      Entretien pour Technical Support Consultant

      7 juill. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez SupportYourApp

      Entretien

      Submitted the CV, all good. They sent me an assessment to do, I passed it. Wasn’t clear if the position would have been as contractor or not. They asked for “proof” that my pc was powerful enough and I had a stable connection. Sent those. Scheduled a call to talk about the position. They asked generic questions and then said that the role would have been as a contractor. I answered saying it was ok as long as the salary was enough to “live” (taxes are not low in Italy for freelancers), sent her the desidered amount in dollars after the call (the call was recorded, for some reason). Then I received an email saying the usual copy pasted stuff and that the decision not to proceed was based on “vacancy’s requirements”. I would have loved some transparency after so many steps. Also it looked more like something “expected salary” related than skills, since I passed the assessment and the initial screening. But maybe I am wrong. Suggestion for the company: Maybe try being clear since the beginning, avoiding so many steps, before ending up with a generic negative outcome. People’s time is important too.

      Questions d'entretien [1]

      Question 1

      The call had some basics questions, about some gaps in the CV. Nothing professional or skill based.
      Répondre à cette question