Completed application online. Pretty standard for the industry. Was surprised there was not much to the "personality test". Received a call from HR rep a few days later. Phone interview was VERY easy. They want to hear you say "uncover needs". Had interview at branch with manager. It was more of a "If I like you personally" interview. I felt like I got the job because the conversation went well on a personal level. He did ask a few questions about if I thought their goals were attainable. Simple interview all things considered. Was surprised at the lack of behavioral questions.