J'ai postulé en ligne. J'ai passé un entretien chez Social Security Administration
Entretien
Phone interview took nearly 30 minutes. I was interviewed by a panel of three people. The first two asked questions about my experiences, why I wanted to leave my current position and what I would do in certain situations. The third person played the role of a customer who was calling in to SSA.
Questions d'entretien [1]
Question 1
How would you handle a customer who insists on talking about his/her personal problems and you know that there are other customers waiting to be assisted.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Social Security Administration (New York, NY) en mars 2023
Entretien
I do not remember much else, as I interviewed early 2023. I remember that I interviewed with two representatives through microsoft teams. I was asked a series of questions. The whole interview took probably about an hour
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Social Security Administration (Jamaica, NY) en mars 2019
Entretien
The interview began with writing a series of answers to open ended questions (i.e what are your goals, why do you want to work for SSA, which skills do you think will be most important)
The questionnaire was then followed by a two person panel interview. Many of the questions were STAR based and based on your experience in providing customer service.
My overall experience was positive. I felt the interview was very straight forward.
Questions d'entretien [1]
Question 1
Name a time that you completed a task and you knew it was not your best work.
J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez Social Security Administration (Chicago, IL) en sept. 2018
Entretien
Applied on USAjobs.gov website, completed online assessment, 4 months later I was called for the “Meet and Deal” panel interview the following day, 1 week later my references were checked, and I received an offer the following week.