J'ai postulé en ligne. J'ai passé un entretien chez Social Security Administration (Kansas City, MO) en août 2014
Entretien
It was a panel interview of about 3 managers and they each asked you a question. Most of the questions were of course customer service based and "What would you do?"
Questions d'entretien [1]
Question 1
What would you do if you got a customer that was angry?