J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Serco Group en juin 2015
Entretien
Easy enough, just a basic computer test and then an oral interview. Pretty easy if you can use a computer well and pretty basic oral questions. They then called back a day or two later and offered me the job and asked me to fill in background in check forms. I started about 2 weeks later.
Questions d'entretien [1]
Question 1
Why do you want the job? What is your experience in call centers? When can you start? Tell us a time you had a difficult conversation with a client and how did you handle it?