J'ai postulé en ligne. Le processus a pris 6 mois. J'ai passé un entretien chez Septa (Philadelphia, PA) en nov. 2015
Entretien
Applied online in May. I received a phone call to come and take the test in July. Received a phone call in November telling me I passed the test and what day they wanted me in for the interview. Assistant director told me on the spot that I was hired. Still waiting for my criminal background to clear, which shouldnt be a problem since i dont have a criminal record. Interview was very easy everything is about customer service. Dress professionally speak clearly. Know everything you can about customer service.
Questions d'entretien [1]
Question 1
Describe a time when you went above and beyond for a customer?
J'ai postulé en personne. Le processus a pris 4 semaines. J'ai passé un entretien chez Septa en janv. 2023
Entretien
It was pleasant and informative and the interviewer was very real about what you will be facing. I believed that they truly wanted to make you feel like Septa was a place that wanted you to work there if you were accepted.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Septa (Philadelphia, PA) en mai 2022
Entretien
The Interview was virtual. Mostly all questions were geared towards customer service and satisfaction. My interviewer talked a lot about there being no schedule for the first couple of years. That you would work a different shift mostly everyday and that you need to have a great support system if you are somebody that has young children.
Questions d'entretien [1]
Question 1
Give an example of a time you had to deal with an irate customer and how did you deal with the situation.
J'ai postulé en ligne. Le processus a pris plus de 7 mois. J'ai passé un entretien chez Septa (Phila, PA) en août 2018
Entretien
From start to Interview...
I applied and they emailed me a week after for the assessment online and I completed it and passed then they sent an email for an interview. The interview was ok pretty much low energy direct questions and a handshake at the end. The next day I was sent and email saying I passed that. Now, It is up to me to finish my CDL permit and last but not least my background and drug test which I know I'll clear for. I pray.
Questions d'entretien [1]
Question 1
Mostly customer service questions, worse situations and how you handled and corrected them. How did you handle an unruly customer?