Informal interviews focused on candidate personality and competence, experience was not an issue as they train you.
Very professional and on time
Lasted 20-30 minutes, availability and holidays discussed putting me at ease and expected hours were explained to promote a fair working environment
Questions d'entretien [1]
Question 1
Examples of when I was put under pressure, how did I react, feel and deal with it.
How do I handle complaints and criticism?
What is great customer service
Important values to working in a hospitality environment
J'ai postulé en ligne. J'ai passé un entretien chez SSP Group en janv. 2026
Entretien
Applied online and then received an invitation to an in-person interview via email with a suggested day and time. On the day, they just ask you questions and tell you about the company.
Questions d'entretien [2]
Question 1
When are your availabilities?
Tell me about yourself.
J'ai passé un entretien chez SSP Group (Liverpool, Angleterre)
Entretien
Straight forward interview process, not many questions asked if I remember correctly it was just the regular things about customer service, communication skills and scenario question, transferable skills etc etc