I happened to get lucky when applying for an interview. I walked in on the day they were hosting a recruitment and they allowed me to join in. One of the manager who I handed my CV gave me a small bit of advice before going for the interview, "be confident." I found this is what got me the job as river island really look for people who are chatty and not shy. They need people who will approach and engage with customers. Make sure to hold eye contact with the manager when she is speaking and watch your body language as well! avoid crossing your arms because that builds a barricade between you and the manager. Nod and smile people, nod and smile. When she asks questions don't take them too seriously but don't be completely nonchalant, try make them laugh a little bit. they'll remember you for that. Also try and spark a conversation with the other people at the recruitment, the managers will be watching so turn to the people next to you and say "Hey, are you guys in college or..?" if so, ask them what they are doing and if not, talk about yourself and where you are currently. Friendly and confident is key. :)