Hi there, Thanks for sharing your review and we are truly very happy that you have taken the time to share this with us. Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed! Do stay connected with us and we wish you a wonderful week. If there's anything else we could have done to take this from 'neutral' to 'positive' please do let us know! Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE