I recently went through the interview process for the Implementation Manager position at Rippling, and I wanted to share my experience. The interview process was organized and well-structured. The hiring team clearly explained the three interviews and the case study, so I felt prepared at each stage. Communication during the initial process was excellent, and I appreciated the support I received from the team. However, after completing the final interview, I experienced a significant lack of communication. Despite following up a few times, I received no responses or updates about my application status. This silence was disappointing and left me feeling uncertain about my standing in the process. Effective communication is essential, particularly in the hiring process. I believe it's crucial for companies to keep candidates informed, regardless of the decision made. This transparency shows professionalism and respect for candidates’ time and effort. Overall, while the interview process itself was strong, the lack of follow-up communication is a significant area for improvement. I hope that Ripping can enhance their candidate experience by being more transparent about the decisions made.

1. Applied online 2. Recruiter response within 5 days of applying; scheduled teams meeting for initial screening with recruiter 3. Screening complete, recruiter passes info to manager of the team 4. 30 min Interview with team manager 5. Received decision within 3 business days I was denied and unsure why as both screens went exceptionally well. I also come from one of their biggest competitors with years of experience. I was even told during the interview with the manager that I seem to know a lot about the role that I applied for. Unsure if they’re interviewing for market research or to actually hire qualified candidates. It was an ok experience. I’m a black woman located in TX.