I had three interviews: phone screen with a recruiter, technical interview (web), and an in-person interview. Everyone I met was professional and helpful. The HR office even called me the day before my in-person interview to make sure I knew where to go and had received all of the information that they had sent me. I was impressed by the organization and knowledge of each person involved, and the whole process spoke well of the company.

Phone interview was everything you’d expect. Interviewer was kind and asked your standard “what are you looking for in a job?” Video Interview process took almost a week to set up because the team was “busy” and couldn’t work with my schedule. But it felt more like a lightning round of questions for A+ certification ( which wasn’t in the initial role description) the interviewers did not hide their annoyance well either (when hiring for a customer support role, understand that your candidates can often read your body language and that eye rolls are visible on camera.)