Phone interview first where they ask weird questions. Then I went to an in person interview where I spoke with 2 different people. The first one made me read a script and role play then gave me feedback. The second person did the same thing to see if I accepted the feedback or not.

It was easy to average interview questions overall. However, be prepared to do a mock phone call, this took most of the interview time up. They run a test scenario on you to see your first reaction. Remember to ask about the customer problems and then end with a solution from the given brand.