J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez Rackspace Technology (San Antonio, TX) en oct. 2019
Entretien
A few hours after applying for the position, I received an invite for a HireVue assessment where they asked you to complete within 24 hours - one essay scenario question,
two multiple choices and two ranking questions regarding your shift preference and pay.
A couple of days after that, I received an email inviting me to attend an interview at the San Antonio HQ. Was also provided a study guide as to what questions would be asked, and to read up on basic knowledge about the company.
There were 18 candidates altogether on the interview day, which was scheduled between 8:30am - 11:30am. They mentioned that there were only 6 available positions. The first round of interviews, we were all called out of the room by a Team Leader, who asked a few basic questions. Then after everyone had been interviewed, they picked 12 candidates to move to the next round.
Next round of interview was with the Managers. Some simple questions on handling customer issues and experience.
Scenario :
A customer has informed you that their CEO will be present in a live troubleshooting session the next day, and you have assured them that you will be present in the call to handle the situation. The next day, you get a call from another customer 10 minutes before your scheduled important call. What do you do?
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Rackspace Technology (San Antonio, TX)
Entretien
First had a phone interview that went on to become an interview with a group of about 10-20 other applicants. On that same day we kept on doing rounds to see who would be hired and the following days I got an offer on the phone.
Questions d'entretien [1]
Question 1
Tell me about a time on how you dealt with a difficult customer.
Le processus a pris 1 jour. J'ai passé un entretien chez Rackspace Technology
Entretien
A long, arduous process, but worth the wait! The interviewers were very kind and easy to talk to, and they had free food, and gave you a tour around the building !