1. I had a 40-minute phone screen with the assistant gallery manager. She asked about my work history, job preferences, what interested me about this particular job. She explained the job in greater detail since the job posting was vague and it's a unique position. 2. I had a 1-hour in-person conversation with the direct supervisor for the curating team. She started out by asking what questions I had for her based on my previous conversation. I said I didn't have any top of mind, so she spent a long time explaining the role and how it works, which was helpful since it's unusual. But after that she had zero questions prepared for me, so I'm glad I did a bunch of research on the company, since I basically led the entire conversation. She had a lot of value to share, but it was less an interview and more a talk about the company. 3. I had a 1-hour interview with the gallery manager, the top person at the store. She was interested primarily in me as a person - personality traits, weaknesses, personal history, what interested me about the role. I appreciated the candor and honesty. She yet again explained the role, the hours, etc. I think they must have had problems in the past with people not understanding the unique model of their gallery/restaurants, because every person reiterated the same points about hours, tasks, duties, etc. 4. The last step would have been an in-person interview with the district manager, but I was rejected after step 3. The gallery manager told me that the district manager lives right near the Oak Brook gallery; that's why she likes to interview everyone. A lot of material was repeated in each step so it seemed unnecessary to me to interview what is essentially a cleaner and organizer 4 times, but they say they have a strong emphasis on personality and culture fit, so I guess it's important to them. (Though the company isn't an "engaged employer" on Glassdoor, so I suppose that's questionable.)