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      Entretiens chez QualtricsEntretiens d’embauche pour Product Specialist fluent Italian + Scale Associate chez QualtricsEntretien chez Qualtrics


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      Entretien pour Product Specialist fluent Italian + Scale Associate

      28 nov. 2022
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Qualtrics (Dublin, Dublin) en oct. 2022

      Entretien

      Slow and long. I did eight interviews for two different roles. I applied on LinkedIn and through their career site with a cover letter. They pretended to care about me as a resource by morbidly attaching themselves to the company's cultural values for two months, alternating between comforting and cold attitudes and then discarding me in the blink of an eye like any other multinational company. Each interview included one preparation email with files attached, lots of tips and practice questions, a description of the interview and a link of who I would meet. All interviews were on zoom except for the phone screening. Feedback was provided by email 24/48 hours later. I applied for the position of Product Specialist in Dublin, €37k per year. The hr who followed me through the first interview process for the first position was very helpful and polite. She also gave me his phone contact for faster messaging on the interview process. 1 step: telephone screening interview with this HR with simple questions such as academic background, state of residence, willingness to relocate, reason for company choice. Positive feedback 2 step: technical interview with Qautrics engineer on Zoom. Before the interview they asked me to study a SQL database language. They provided me with a tutorial site with many test exercises and an online editor to practise. During interview the engineer made me do exercises during 45 minutes zoom call. Polite person. Positive feedback Step 3: Interview with a member of the team on Zoom. Questions about how I relate in the workplace with employees, superiors, how I work, how I manage my time (more questions) interview of medium difficulty Positive feedback 4. interview with HR external to Qualtrics in native language (for me Italian) . Questions about TACOS on Zoom (corporate cultural values) simple questions, easy interview but requires preparation Positive feedback 5. final interview on zoom with the head of the department. Questions on working relationships, working methods, specific cases, questions on how to prioritise tasks. medium difficulty. Negative feedback After this last step they called me telling me that i was TOO QUALIFIED for the role and they were going to divert me to another higher role which they said was PERFECT for me: SCALE ASSOCIATE which would be opened a month later. the hr of the first position bounced me to a male hr for the second position. for this second process they decided to give me a pass on the first 3 interviews and only let me do the last two preceded by a screening (why let me do a screening if they already knew me?). Here too, an interview preparation email. phone screening with role description. the new hr knew my background in qualtrics. Easy. 4. step (it would be the first for me for the other candidates it was the fourth) technical interview. Zoom interview with snooty young man of higher rank who had already been in the company for a few years and who test me on real case studies. He seemed to be acting up, alternating between moments of friendliness and moments where he seemed almost annoyed to talk to a candidate in a lower role. He felt obliged to object to my answers. Difficult 1 hour interview. initially positive feedback as the director of this department was on holiday I was scheduled for the final interview more than two weeks after the step. A few days after the interview after an email from me asking for confirmation I am told that a member already in qualtrics had been chosen for this role. I decide to speak openly without half-measures both with the HR who was following me for this second role and with the first HR. I schedule a call with one and then with the other: I ask why the selection process had not been terminated and the candidate chosen at the end like any other company but had been abruptly interrupted. No explanation was given. I ask why I was recommended for this role which had been described as perfect for me. I am told that the first hr had done everything possible for me and that he did not know the role for which I had been recommended very well. I state clearly that I was not treated well, because I was on hold for two months only to be discarded like this. I am told that they are a multinational company that has hundreds of selection processes in place and that we are basically numbers. Basically every question I asked was bounced back to me as if I were talking to a wall. I asked if it was possible to be inserted on a waiting or preferential list for future roles since I had taken two months in Qualtrics interviews processes. Negative answer: I can only check the careers site from time to time for re-applying. We are not robots or animals. A lot of emphasis on corporate cultural values ​​("TACOS": Transparent. All In. Customer Obsessed. One Team. Scrappy.) to then be treated like poop. = you are just a number.

      Questions d'entretien [1]

      Question 1

      +30 questions : How do you see yourself in five years? What is your greatest quality? What is your greatest flaw? Tell me about 3 of your flaws and 3 of your qualities. How would you help Qualtrics Describe a situation in which you failed at work and how you reacted Describe a situation in which you were successful at work Describe a situation in which you had an argument with a colleague. Describe your greatest success. Describe a situation where you disagreed with a colleague at work. how did you react? How did you resolve the situation? Describe a situation where you helped your company. Describe a situation where your employer reprimanded you for a mistake, how did you react? Describe a situation in which your communication skills helped the company. . Why did you choose Qualtrics? Why should Qualtrics choose you? Why did you choose this role in Qualtrics? What do you expect from this role . The product is purchased by a Multinational with thousands of members but it turns out that in the last 5 months only one person has logged in to use the product, what do you do to incentivise the employees of the company to use it? One of your customers does not respond to e-mails, how do you contact him? How do you measure the efficiency of your work for the company? You have 700 customers to manage, how do you prioritise them? You have 700 customers to manage, how do you manage them? How do you prioritise your time? What was the most difficult thing you learnt during your working career? Explain something difficult in an easy way. Italiano: +30 domande : Come ti vedi tra 5 anni? Qual è la tua più grande qualità? Qual è il tuo più grande difetto? Parlami di 3 tuoi difetti e di tue 3 qualità. In che modo aiuteresti Qualtrics Descrivi un situazione in cui hai fallito al lavoro e come hai reagito Descrivi una situazione in cui hai avuto successo al lavoro Descrivi una situazione in cui hai discusso con un tuo collega Descrivi il tuo più grande successo. Descrivi una situazione dove non sei stato d'accordo con un tuo collega durante un lavoro. come hai reagito? Come hai risolto la situazione? Descrivi una situazione dove hai aiutato la tua azienda. Descrivi una situazione dove il tuo datore di lavoro ti ha rimproverato per un tuo errore, come hai reagito? Descrivi una situazione nella quale le tue doti comunicative hanno aiutato l'azienda. . Perchè hai scelto Qualtrics? Perchè Qualtrics dovrebbe sceglierti? Perchè hai scelto questo ruolo in Qualtrics? Cosa ti aspetti da questo ruolo . Il prodotto viene acquistato da una Multinazionale con migliaia di membri ma si scopre che negli ultimi 5 mesi solo una persona ha effettuato l'accesso per utilizzare il prodotto, cosa fai per incentivare i dipendenti dell'azienda ad utilizzarlo? Un tuo cliente non risponde alle mail, come lo contatti? Come misuri l'efficienza del tuo lavoro per l'azienda? Hai 700 clienti da gestire, come li prioritarizzi? Hai 700 clienti da gestire, come li gestisci? Come prioritarizzi il tuo tempo? Qual è stata la cosa più difficile che hai imparato durante la tua carriera lavorativa? Spiegami una cosa difficile in modo facile.
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