J'ai postulé en ligne. J'ai passé un entretien chez QVC (Austin, TX) en janv. 2020
Entretien
Very professional and thorough, lots of information. I waited 3 weeks to get an interview. Recruiter was pleasant and knowledgeable. I was able to choose my schedule and days off.
Questions d'entretien [2]
Question 1
How were you able to resolve a situation with a customer who was unhappy.
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though