Overall it was a very relaxed process, I was interview by the Deli Manager and the Store Manager in the Store Manager's office upstairs. Both women were very professional without being uptight and were very mellow and laid back. They didn't ask me any off the wall questions but seemed more interested in who I was as a person and why I was interested in working for Publix. I was however applying for a specific position in the Deli, so they did ask me if I can handle stress and multi-tasking to which I answered "yes". They had me elaborate further on this, asking me what kinds of things I did in my previous job. If you don't have a lot of experience in customer service don't worry about it, neither do I. I was a personal assistant and a nanny and they still hired me on the spot. They are really looking for very upbeat people who can handle stress and can speak well. You know answering questions without long drawn out silence (pausing to reflect is alright) not saying "um" or "like" a lot and generally just being positive about the entire thing. The interview was about ten minutes and I was asked if I had any questions, don't hesitate to ask! They like it when you ask questions! A little tip that has worked for me: If you are really nervous just remember you are interviewing them as well, you are deciding if the company is right for you and so on. Good luck and stay positive!