I feel this was an absolute waste of time interviewing with Practice by Numbers. Their expectations are so unrealistic it isn't even funny. In layman's terms they are looking to purchase a Wagyu Steak for the same price as a cheap Ribeye would cost. I will elaborate on this more in a minute. My first interview was with another member of the CSM team (which I later found out only consisted of himself and someone else) and things went well. We had a great back and forth conversation and he even addressed my concerns with the negative things I read on here about the company. He felt like I would be a great addition to the team and told me to expect the Owner to reach out and schedule a second more in-depth interview in the next few days. That is where everything went to shambles. The Owner ended up being late to our interview by close to 10 minutes and not once apologized for his tardiness. Instead he made an off-color comment on how he had "sooooo many other qualified candidates" to interview that day which he still needed to get to. To me this was an immediate slap in the face making me feel like my time wasn't important and I was just another meeting on his calendar. Back to the unrealistic expectations on their part. During my first interview I was asked what my salary requirements were which I then found out were much higher than what they were targeting. I followed up inquiring if that would be a problem or if they were flexible and willing to negotiate and he assured me that with my experience and background the Owner would be would be more than willing to discuss and consider things. This was not the case. As soon as we got to that portion of the second interview he reviewed the notes he was given and looked shocked to see what I was asking and told me there was no way they would go above their max target. Prior to this I found out that this new hire would be the third person to join the team that handles just over 1000 customers. So right now each CSM has a dedicated book of business consisting of around 500 clients and you are paying them what an entry level Helpdesk Technician would make? To whomever ends up filling this role have fun making next to nothing for the amount of work you will be doing and good luck trying to have a healthy work/life balance. At that point we mutually agreed to end the interview early which is probably the only positive takeaway from this experience. The entire time we met red flags were popping off everywhere from the things he said, the way he spoke at me (not to me), his overall unprofessional demeanor, and the inability on his part to do his due diligence prior to our call. If he had actually read the first interviewers notes and saw what I was asking for salary wise he should have never scheduled the second interview and instead just followed up thanking me for my time and letting me know that things just didn't line up for what they were looking for. To sum it all up, don't waste your time with these guys and trust what people are saying on here about them because from my brief glimpse through the window it is all true.

Applied online for a customer success role at a start up focused on helping dental practices with marketing and analytics help. The followings week I had a 1-1 with a leader from the organization. Interview style was very brusque with direct questions. I was informed I needed to prepare a presentation to “pitch myself” to him. During that presentation I learned exactly what business problems they had and proposed how I could solve it. We discussed next steps and then I never heard back. I followed up multiple times over the next two weeks.