J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez PitchBook (Seattle, WA) en juill. 2020
Entretien
It's a very standard interview process where you have phone screen, hiring manager interview followed by a personality test and then two panel interviews. I found all the interactions be be very nice and personable.
Questions d'entretien [1]
Question 1
How do you manage a book of business?
What does Customer Success mean to you?
How do you work with account managers?
What is an example of how you dealt with an angry customer?
How do you turn around a customer that's headed in the wrong direction?
J'ai postulé via un recruteur. J'ai passé un entretien chez PitchBook (Seattle, WA)
Entretien
It was an organized, communicative process. The team reached out first via LinkedIn message, then we switched to communicating over email. Phone interview w/Recruiter was super professional and clear. Then hiring manager zoom interview was great for learning more on the role, trying to determine if I'd be a good fit. The last round with multiple managers was efficient, fair, and it felt like the team asked questions that perttain well to their day to day and what their employees face. Overall, it was a great process and it moved along really efficiently which I appreciated.
Questions d'entretien [1]
Question 1
They asked for an example of a time where maybe someone on my team dropped the ball for a client, and how I handled the situation.
Typical behavioral interview questions that they are looking STAR method answers for. Make sure that you really drive home the impact that YOU created in the situation and how that ties back to the overall value for the client.
Questions d'entretien [1]
Question 1
Have you ever completed a task/project that required more than one department?
J'ai postulé via un recruteur. J'ai passé un entretien chez PitchBook (Seattle, WA)
Entretien
Super professional communication from recruiter to hiring manager. The PitchBook team made the process very clear. The questions asked were fair and seemed to tie quite clearly to the functions of the job I was interviewing for. Overall, the interview process was positive.
Questions d'entretien [1]
Question 1
Describe a time where you went above and beyond for one of your clients in the past, how they reacted, and how that impacted the long term relationship.