J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Percepta en juill. 2014
Entretien
I had a phone interview , then I did two online assessments on Microsoft Office. I had another online assessment that had me play the part of a Customer Service Rep. I was called in for an in person interview, but decided that I was not ready to relocate, so declined this interview. Overall it was a great experience, and I feel like I made a new friend in the recruiter.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to resolve a concern surrounding a hostile customer.
Thank you for sharing your experience. We totally understand that relocating is a major life decision, and are happy that you put a lot of thought before making a decision either way.
Hoping all is well with you in the New Year. Take care.
Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Percepta
Le processus a pris 2 jours. J'ai passé un entretien chez Percepta (Oakville, ON) en déc. 2024
Entretien
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
J'ai postulé en ligne. J'ai passé un entretien chez Percepta (Asheville, NC)
Entretien
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Questions d'entretien [1]
Question 1
tell me about a time you had to de escalate a situation with an angry customer?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Percepta (Houston, TX) en août 2023
Entretien
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview