J'ai postulé via une agence de recrutement. Le processus a pris 1 jour. J'ai passé un entretien chez PSCU (Saint Petersburg, FL) en mai 2011
Entretien
There are really no tough or typical questions in the interview. They do tell you what to expect in the way of rude or abusive callers, because there is basically nothing to prepare you for it. Callers are sometimes so rude, obnoxious and abusive that customer service reps have thrown down their headsets in frustration and left the building -- for good. Easily 80 percent of new hires don't last six months.
Questions d'entretien [1]
Question 1
The interviewer, who is generally one of the call center supervisors, goes through a few phone calls and wants to assess if you are mentally prepared to handle the hostile atmosphere.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez PSCU (Atlanta, GA) en mars 2023
Entretien
Digital interview was quicker than I expected, and the phone interview was almost a month 1/2 from the Digital interview, process was very easy and questions asked were general customer service questions.
Questions d'entretien [1]
Question 1
How do you handle a situation when a customer ask a question you don't have an answer for?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez PSCU (Minneapolis, MN) en déc. 2021
Entretien
It was fairly easy he only asked about 6 questions not hard at all just be yourself and stay cool very easy interview I it took maybe a week to get a call for the interview
Questions d'entretien [1]
Question 1
Tell me about a time where you where proud of an accomplishment
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez PSCU (Phoenix, AZ) en févr. 2020
Entretien
After I applied 02/27/20, I received an email on 02/28 requesting phone interview. We scheduled it for the same day. After that I was scheduled for my onsite interview to take place on 03/02/20. Offer same day by phone. Background process started 03/03 and cleared 03/11 Training starts 3/16.
*Awesome Fact.... U choose your regular shift before start date so after training there is no confusion or the stress of SHIFT BIDDING
Questions d'entretien [1]
Question 1
How comfortable are you with dual screens and nmaigating multiple screens?