Process took over a month. I was asked to take about 4 different assessments. Then was schedule and interview. The Manager seemed very nice and explained the job well to me. He said that the H.R person will contact me. The in person was very easy and we talked for about a half hour. They seemed very interested in me I waited a week and I had to call/ email them to get more information. Someone from another location got transferred to the position. Which they should have called me and let me know since they said they would and I had other job offers. They then asked me If I wanted to go to distant location and interview again with the manager at that location. I declined since the drive wouldn't be worth it for the pay. The whole process was extremely tedious overall and a lot of my time was wasted.

Normal. Mainly questions about customer service. I was changing position within the company. It was an internal interview. I did an phone interview with HR and an in-person interview with the branch manager.