J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Optum (Danao, Danao) en avr. 2022
Entretien
The person who gave the assessment was nice so there was no feeling of being intimidated. I passed the first assestment but they didn't send me the script for the mock call, they informed me they will send it to me however i didn't receive the file.
J'ai postulé en ligne. J'ai passé un entretien chez Optum (Makati City) en mai 2026
Entretien
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Optum (Florida City, FL) en nov. 2025
Entretien
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Questions d'entretien [1]
Question 1
Tell me about a time you managed a difficult member.
J'ai passé un entretien chez Optum (Eden Prairie, MN)
Entretien
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Questions d'entretien [1]
Question 1
I don't remember. It wasn't a verbal process, it was a service call test.