J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Octopus Energy (Dudley, England) en juill. 2023
Entretien
Always kept up to date on the next stages, the recruitment team were kind and helpful and provide lots of helpful information for your research as long as you do your research you will do great. The Discovery Day you meet lots of different people and get to do a couple group activities based on real customer service and invent a new product/ service or partnership then after this you’ll do a one on one interview if you pass this stage you have a final 30 minute chat - everyone is so lovely and encouraging throughout every stage.
Questions d'entretien [1]
Question 1
Describe a time you have dealt with a difficult customer?
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Octopus Energy (Birmingham, Angleterre) en août 2023
Entretien
I Interviewed for the Digi Ops role. I didn't recieve the same level of interaction from my person at instant impact but did feel like they were attentive. Quite a lengthy process and as others have said its important to schedule around work commitments, I had to take time off to complete certain stages. Discovery day is really nice, getting to know potential colleagues was fun and the exercises made it so we can all show the best part of ourselves in out groups.
Questions d'entretien [1]
Question 1
Can you tell me a time when you went above and beyond for a customer?
J'ai passé un entretien chez Octopus Energy (Londres, Angleterre)
Entretien
There was an initial phone conversation to gauge your knowledge of the company, followed by a discovery day to build more on this and meet your prospective team members. You also get to meet other employees from Octopus and learn more about the company. It was really engaging and you are given room to completely be yourself