1. Google meet with Project Coordinator for Japan team (around 40mins) 16th August 2021 : -explaining what is doing in Japan team -basic questions such as (what do I know about Octopus Energy, why do I want work with Octopus Energy, what is sustainability for you, what is important for customer service role) etc. -to see if your the right fit in this role (what is energy specialist role, salary expectation, what should I expect in this company) etc. -Q&A time 2. Google meet with Hiring Manager for Japan team (around 30mins) 20th August 2021 : -talking about myself. -questions such as (what do I know about Octopus Energy, what am I doing currently, what will be the big challenge if you join us, any example of successful job) etc. -Q&A time Followed up email for check the interview process (twice) 3. Verbal and non-verbal assessment (8th September 2021 -Insights Numerical / Verbal -Critical thinking -TPAQ personality -Situation judgment