Positive recruitment process all round, was given clear instructions and feedback at each stage in the process was timely. The process involved me submitting a CV, a face to face interview and a written exercise to follow.

From the initial application closing date, it was nearly 6 weeks before I was invited to interview. Network Rail were initially helpful, re-scheduling my appointment to a later time in the day. However, contact went dead after that. I got no response to my questions I emailed and enquired about and I had to contact them a second time to answer my questions (practical ones I might add, I wanted to know if parking was available at their site in Milton Keynes). The interview itself was fine, some technical questions and some situational questions. I was then told that there would be a second round of interviews, with someone higher than the two people interviewing me. It would have been nice to have known this from the start. Unfortunately, a week passed where I heard absolutely nothing back so I again contacted Network Rail and they then confirmed that I was unsuccessful. I am sure if I had not contacted them, I would have heard nothing. This is not acceptable from a company of this size. Candidates take time out of their working day, expense on travel and then hear nothing. It is simply poor manners and indicates a lack of customer service. I have asked for interview feedback but I am extremely dubious I will receive any.