Everything was done over the phone or online. It was a phone interview that took about a week to schedule. After the interview was scheduled I received a called a we had a phone interview that lasted about 20 minutes. It was a fairly easy process. I would rate it as a very average interview and it was not hard at all.

I received a phone call a few days after I applied. I spoke with someone in Human Resources, after a complete background check, I was offered the position of customer care representative.