Application: I applied online, There was a short test with basic questions about the position and the whole retail role. After i had completed this i received a phone call a week later where i had a quick interview, just answering 3 more questions- these ones were more related to you and how you would react in a certain situation. They then arranged for me to come in and have a formal interview, for this i wasn't around for the date they had asked but they were really nice about that and re-arranged for a time that was convenient for me. For my interview I think i just wore black trousers and a smart top. I went in and asked to be pointed in the right direction for my interview. I was only waiting for around 10 minuets because i was early, when a manager approached me and she was immediately really nice and reassuring which made me less nervous. I then had to watch a couple of health and safety videos and then answer questions on what i had just watched. After this the manager said i was going to do a 20 minuet trial on shop floor to see how i approached interacted with the customers, I was so nervous because the manager was watching my every move. However the time flied by and I was taken back upstairs to the office and was offered a Temp 3 month contract. Ive now been at Next for 9 months and my contracts been extended twice, Honestly one of the best jobs I've ever had!