J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Motability Operations en nov. 2022
Entretien
First part is online, answering interview questions by video then attending an assesment evening. You attend in a group scenario in the office and it included role play and other excercises
J'ai passé un entretien chez Motability Operations (Londres, Angleterre)
Entretien
An interview with one of the team managers and then a telephone roleplay with another manager, acting as a difficult customer. You had to demonstrate how you would handle the interaction and get to the point of arranging a callback.
Questions d'entretien [1]
Question 1
Examples of dealing with difficult customers in the past
Le processus a pris 6 semaines. J'ai passé un entretien chez Motability Operations
Entretien
It was short, the question asked was answered but apparently more specific information was needed. Role play was great but they wanted me to as more questions. Nice chat before the start and relaxed and then at the end bum no.