Spoke with a recruiter who then set up a video interview with a member of the community operations team in Austin. Mostly asked about my experience and how I would help people with different user issues. Most of the experience questions were related to problem-solving and steps I took to solve them. I was also asked to explain how to use an existing Facebook feature, some of its benefits, and how I would see if it was being adopted by users.

I was interviewed by six people individually on two separate days. Each interviewer took about 30 minutes for the interview. They were either team leads or managers. They described which teams they were from and then went through my resume and started asking specific questions about my work experience.

I applied online. The process included three interview rounds in total. It started out with online tests, which were ok. It is a benefit to prepare. Moving forward I had a two phone interviews and one interview through a video conference. The first interview was with on of the employees from HR and the questions were mostly related to competancy and my motivation for why I wanted the role and why I wanted to work for Facebook. The second interview was with someone from the user operations department. I mostly got case questions about what I would do in various situations related to the role. The last interview was with three different people, all from the user operation department, but at different levels.