J'ai postulé en ligne. J'ai passé un entretien chez Marriott International (Santa Barbara, CA) en janv. 2023
Entretien
Very typical interview, mine was one on one with the department manager but I have heard others were done by the two immediate supervisors. Asked all the typical questions, most were geared to customer service experience and willingness to diffuse situations, offer services and resolve opportunities.
Questions d'entretien [1]
Question 1
How would you handle an (verbally) aggressive, rude and infuriated guest.
J'ai postulé en ligne. J'ai passé un entretien chez Marriott International (Calgary, AB)
Entretien
After application submission I've got a call from manager who offered to arrange interview. It was at Hotel's lobby. Interview by itself took about 15-20 minutes. In a few days I received a message that my application was declined.
Questions d'entretien [1]
Question 1
One of the questions were something like:
"How would you deal if your colleague does not fulfill his or her responsibilities properly?"
"Please describe difficult situation you dealt with at work"
