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      Recherches associées: Avis sur MATCHES | Offres d’emploi chez MATCHES | Salaires chez MATCHES | Avantages sociaux chez MATCHES
      Entretiens chez MATCHESEntretiens d’embauche pour Customer Service chez MATCHESEntretien chez MATCHES


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      Entretien pour Customer Service

      21 févr. 2017
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez MATCHES (Londres, Angleterre) en janv. 2017

      Entretien

      The process took 10 weeks. I attended the first interview at The Shard, which was meant to be the only interview. However the interviewer was sick and I was seen by a lovely lady who was just covering for the person who was meant to interview me and I had to wait 15 before being seen, it like they weren’t aware that I was coming. I was invited for a 2nd interview, still I was seen 10 minute late. Since attended the 2nd interview it now 4 weeks and I haven’t received any feedback or any acknowledgement of being successful or unsuccessful. This is so unprofessional and it shows lack of knowledge in hiring process. Before going for the interview I read reviews about the company which, was bad but I had to give them the benefits of the doubt. But now I really regret ever applying to this company or even attending the interview, it was a complete waist of my time, also at the 2nd interview the managers didn’t even have my CV with them they had pads but not a singer note was taken. I’am really disappointed, because they think not getting back to candidates is a good practice. Not knowing that these candidates could be potential consumers. That also one of the reason the company is still at start up even though they have been in business for several years, they are not growing fast like their competitor. I contacted the HR for feed back no reply. It probably a lucky escape for me because most of their employees aren’t happy.

      Questions d'entretien [1]

      Question 1

      General customer service question
      Répondre à cette question
      6
      avatar
      Réponse de MATCHES
      9y
      Thank you for taking the time to review your experience at MATCHESFASHION.COM. It's always beneficial for us to receive feedback, good or bad to support us in improving ways of working. We are sorry to hear that you have had such a bad experience, this is certainly not the standard we'd set or expect with any candidate. . We are more than happy to provide feedback to anyone that has attended an interview at MATCHESFASHION.COM. Please can I request that you email careers@matchesfashion.com and we will pick up your request and respond as soon as possible.

      Autres retours d’entretien d’embauche pour un poste comme Customer Service chez MATCHES

      Entretien pour Customer Service

      24 oct. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez MATCHES

      Entretien

      30 mins of zoom interview, asked about how to handle conflicts between teammate and I, what did you do to solve the problem and prevent in the future. what did you achieved in previous job

      Questions d'entretien [1]

      Question 1

      what did you achieved in previous job
      Répondre à cette question

      Entretien pour Customer Service

      18 juin 2019
      Employé (anonyme)
      Londres, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez MATCHES (Londres, Angleterre) en févr. 2017

      Entretien

      There were supposed to be two interviews. The first one was with HR officer and a team leader from customer service . The second one supposed to be with a manager of customer service .

      Questions d'entretien [1]

      Question 1

      1, Tell me about yourself. 2. What do you know about our company. 3 How do you handle a difficult situation 4, Any example you had a difficult customer and how did you solve it.
      1 réponse
      2
      avatar
      Réponse de MATCHES
      6y
      Thank you for taking the time to review your experience at MATCHESFASHION.COM. It's always beneficial for us to receive feedback to support us in improving ways of working. It’s great to hear you had a positive interview experience with us! Please feel free to email the Talent Team at careers@matchesfashion.com if you have any further feedback you’d like to share. Thanks, Ras- Talent Partner