J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Lumen
Entretien
The interviews are quite simple. There is a computer literacy test. This test will determine if you have the ability to multitask while using a PC. There is a Q/A with the hiring manager. It is a pretty straight forward interview. There was a portion where I was asked to sell a pen the hiring manager had on his person. It was clear that he was seeing if I could point out benefits and features and pose them as such.
Questions d'entretien [1]
Question 1
The question about pay is always the most awkward. In this position there is no wiggle room for salary. It is a union job so the pay is what it is but, its great for the work you do.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Lumen (Orlando, FL) en août 2019
Entretien
Process was as simple as making sure you don't freak out on the phone lines. I They asked me if I was able to sell, then gave me a fictional product and a few minutes to learn about it, then they "called" me to essentially be "sold to".
Questions d'entretien [1]
Question 1
They did a test to see if you could sell a product.
J'ai postulé via une autre source. Le processus a pris 4 semaines. J'ai passé un entretien chez Lumen (Phoenix, AZ)
Entretien
very difficult hiring process, first application, then a psychological test, then call from Recruiter, and then move on to in person interview.... with more than 1 person
Questions d'entretien [1]
Question 1
tell me about a time when a customer was unhappy/mad and how did you turn the situation around or didn't you turn it around?